Return Policy
We want to you be happy with your purchase and your encounter with us!
For extra peace of mind, our refund policy provides a full refund or exchange of unused items guaranteed within 30 days of your purchase. We understand if there are extenuating circumstances which might prevent your contacting us within this time frame, so feel free to reach out to us.
Straight Returns
For returns, we ask that you contact us (email is fine) to let us know you would like to return the item/s. This will help us anticipate the return and facilitate your refund. You may mail them to the address below. Customer will be responsible for shipping charges on straight returns.
Exchanges
For exchanges, please send an email or call us to let us know which item/s you would like to exchange and we will send the new items to you, along with a postage-paid return envelope in which you can place the items to send back to us. For packages under 1 lb, we will send a First Class envelope, so this can be easily dropped in any mailbox, for your convenience.
All sales are final for Sale/Clearance or Factory Outlet items.
See also Sizing Info.
Contact info
Danish Woolen Delight
P.O. Box 124 or 1325 VT Route 128
Westford, Vermont 05494
U.S.A.
Tel 802-878-6089